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Affiliate Support FAQs

Here is all the FAQ's and the resource directory to help you become the best affiliate you can be! Please download and read the PDF, please reach out if you have any questions or concerns.

Resource Directory and FAQs

Support Videos

Gratitude: It's your secret weapon!

The right sound can inspire you!

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Brain dumps & consistent small steps for success.

Learn to talk to yourself vs listen to yourself.

What do you need today? The power of energy check-ins for daily clarity!

Winds of change. Don't wish it were easier, wish you were better.

Reignite motivation with purpose and past victories!

Frequently Asked Questions

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My affiliate link isn't working. Purchases made through my link yesterday aren't showing in my portal, not even as submissions. What should I do?

Please give the system some time to catch up, if you do not see any activity in the next 24- hours, please contact affiliates@orderlymeds.com

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Could you provide details about the initial consultation and routine medical evaluation process for customers enrolling in the OrderlyMeds program?

Customers will begin by completing an eligibility form, which includes providing their height, weight, and relevant medical history. This information is used to ensure their BMI falls within the appropriate range for the medication. Once approved, they will have a consultation with our OM medical team to discuss the medication options and determine the appropriate dosage. Following the consultation, the prescribed medication will be shipped directly to their home through one of our partner pharmacies.

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What is the best video to share for a first-time injector?

Please share this OrderlyMeds first-time injector video. Here is the Link.

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How do I see if people have opened my affiliate link or if I have anyone who has purchased?

That information can be found in your Affiliate Center under the dashboard tab.

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How do I access my Affiliate Dashboard?

You should search your emails with information on how to access the Affiliate Center, if you cannot find it in your emails then please reach out to affiliates@orderlymeds.com

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When and how do I get paid?

As an OrderlyMeds affiliate, payouts will be a direct deposit through QuickBooks before the 15th of each month.

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A customer still has not received their medication. Who should they contact?

We recommend that they contact our Customer Support Team directly via text or call (866) 971-5161. Due to HIPAA regulations, you won’t be able to handle this on their behalf, and we want to ensure you’re not placed in the middle.

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Can customers place multi-month orders?

Yes, please have the customer contact the Customer Support Team at (866) 971-5161 to discuss multi-month orders.

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Can customers refer others to OrderlyMeds?

Yes, referral links are available in their patient center. When a referral is made, the referred individual will automatically receive a $50 discount, and the customer who referred them will receive a $50 credit in their account, which can be used at any time.

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What states does OrderlyMeds ship to?

Currently, OM ships to all states, except: New Mexico, Mississippi, and Louisiana

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What are the current pharmacies that OrderlyMeds uses?

Red Rock, Hallandale, Anazao, PerfectRX, and Southend.

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What standards do the OrderlyMeds pharmacies adhere to?

The compounding pharmacies comply with USP (United States Pharmacopeia) compounding standards, source ingredients exclusively from FDA-registered facilities, and conduct periodic third-party testing. The pharmacies are PCAB (Pharmacy Compounding Accreditation Board) accredited. Sterility testing is performed to ensure product safety and quality.

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How can someone purchase an OrderlyMeds gift card?

To purchase an OM gift card, simply follow these steps here.
1. Select your amount: Choose a gift card value ranging from $25 to $200.
2. Complete checkout: Proceed to checkout to finalize your purchase.
3. E-Gift card delivery: Once completed, the E-Gift card will be delivered directly to the recipient's email.

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Where can I find information about the OrderlyMeds Loyalty Program?

Details about the OM Loyalty Program can be found here.
Earn monthly discounts: Customers who sign up and check in consistently will receive monthly discounts.
Save up to 25%: These discounts accumulate over time, leading to a total savings of 25%.
Maintain maximum savings: Once the maximum discount is reached, it remains in place as long as the customer stays enrolled.
The program is designed to reward and thank our loyal customers for their continued support.

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Where can I find a list of current promotions?

Once a customer completes the eligibility page, they'll be presented with the available promotional multi-month orders.

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Where can I find my SimpleStart link?

You have a personalized link available in your Affiliate Center under the Promo Tools tab. The SimpleStart link directs your customers to our updated Simple Start landing page. Currently, OrderlyMeds offers the lowest starter prices on the market, which is a significant selling point.

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What is the process for people wanting to pay with Afterpay?

When a customer selects Afterpay as their payment option, they will create an account with Afterpay. After that, they will communicate directly with Afterpay to manage their payments. This process is entirely separate from OrderlyMeds, so we are unable to provide information regarding payment schedules or amounts. Essentially, Afterpay will pay us in full, and the customer will have a credit associated with their account.

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